Solutions
Solutions by team and business type
The same phone system, configured for how each kind of team works.
How to use these pages
phone.systems™ is one cloud business phone system: company numbers from DIDWW in 93 countries, a visual call flow editor, apps for macOS, Windows, Linux, iOS and Android, call analytics and optional AI call insights. What changes from one business to the next is how it is configured.
Each solution page describes the problems a particular team or company type has with its phone line, how phone.systems™ handles them, and which features and use cases are most relevant. Pick the page closest to your situation; many businesses will recognise themselves in more than one.
Core phone-system features are not split across seat tiers: every team starts from $9.99 per seat per month, and the price per seat drops as you add seats. See pricing to calculate your cost, or the use cases for step-by-step setups.
Solutions
Small business
A business phone system for small teams: company numbers in 93 countries, call flows with business hours and queues, apps on every device, from $9.99 per seat.
Learn moreSales teams
A phone system for sales teams: calls logged to your CRM, multiple caller IDs, lost-call tracking, call tags and AI scoring of discovery calls against a scorecard.
Learn moreSupport teams
A phone system for support teams: queues and IVR, voicemail fallback, call tags, AI summaries and sentiment, quality scorecards and a Zendesk integration.
Learn moreRemote teams
A phone system for remote and hybrid teams: apps on macOS, Windows, Linux, iOS and Android, one set of company numbers, presence and schedules per user.
Learn moreMulti-location business
Run local numbers in 93 countries, a call flow and schedule per office, overflow between sites and one call history for all locations from one account.
Learn more
Set up a phone system that fits how you work
Configure numbers, users and call routing in one place, and change them whenever your business changes.